How can I get my hands on a catalog?
You can request a catalog by clicking contact on our website or by calling us at (800) 308-0046.
Where can I find your products?
You can order directly through our website or check the stores tab for a store near you.
Where are your products made?
All of our furniture is manufactured in the US or in Europe.
What are my payment options?
Spot On Square accepts Mastercard, Visa and American Express. We use Authorize.net, a leading provider in IP transaction management, to manage our online transactions in a safe and secure manner.
What is your shipping policy?
See our Shipping Policy by clicking here.
What is your return policy?
See our Return Policy by clicking here.
What if I want more details, have other questions, or just want say hi?
You can email us at firstname.lastname@example.org or give us a call at (800) 308-0046. We love to chat.
Do your products meet US safety standards?
As parents, safety is top priority to us. Our products meet or exceed US mandatory and voluntary safety standards developed by the ASTM. We go an extra step and have our crib and toddler bed tested by an independent lab. We are also Juvenile Product Manufacturers Association (JPMA) members.
What material is used for the painted pieces?
The material used is the highest Grade Certified Green MDF. It is 100% recycled/reclaimed material with no formaldehyde adhesives used in producing it. The material is finished in a white, eco-friendly, water based non-toxic paint.
What does "no formaldehyde added" mean?
All wood has natural levels of formaldehyde so it is not possible to claim formaldehyde-free. No formaldehyde added means the adhesive has no formaldehyde in it. The natural formaldehyde in the wood itself is very low (trace level content) but the existence of it precludes claiming formaldehyde-free. The MDF we use is the best on the market and is as clean as any wood material.
Are your products eco-friendly?
It is important to us (and our future generations) that we choose responsible and eco-friendly ways to make our products. We use water based, low VOC, non toxic paint. We use 100% recycled or reclaimed MDF on all of our products. All the materials we use are carefully chosen to ensure they are sustainable. We design our furniture to grow with your child, to be used for a lifetime. Many pieces can be taken out of the nursery and used in other rooms of your home.
Are your cribs available with drop sides?
With recent regulation changes, it is now illegal to manufacture a crib with drop sides. Our cribs have fixed sides in order to provide maximum structural stability, ensuring the crib is safer than those made with drop sides. No worries about being able to reach your little one since we have made the height a convenient 36 or 37 inches.
Is the crib easy to assemble?
Yes. Our cribs are easily assembled in approximately 30 minutes. Any tools required are included.
What size mattress do I need for my Spot On Square Crib and Toddler Bed?
A standard full-size crib mattress (W 28" L 52" H 6").
How should I clean and maintain my product?
We suggest using a soft cloth, dampened with water to gently clean your piece. Do not use abrasives or any type of solvents as these may leave marks or remove the finish of the product. If you have a Roh Crib please refer to Acrylic Care guide for cleaning instructions.
Is the changing pad included with the changing tray?
No. A standard changing pad found at most retail stores will fit.
How can I get a copy of the assembly instructions?
Call us at 800-308-0046 or email email@example.com